And a little more about offshore contracts.
Ensure that the contract you enter into is custom made for your enterprise. You can customize a basic contract made by your lawyer according to your needs and expectations.
Although each individual offshore contract differs with regard to the type of work to be done, its length and the budget, there are certain features that could be included in any contract.
First, of course, there are the fees. In the initial development phase decide whether the price fixed is based on the relevant specifications and proposal or whether it would be hourly payments for x amount of employees. Determine what time will be billed for services and see that you, as the client, will be able at any time to question the hours billed for services. Any reimbursements to be made by the outsourcer would be those originally decided upon in writing.
Also consider the response time. A set time, such as 48 business hours, should be fixed for responses by both, the client and the outsourcing party in the offshore contract. Responses include any development clarifications and status updates from the vendor’s side and feedbacks, clarifications, approvals or disapprovals from the client. An estimated date for the completion of the project must also be set by the provider.
The offshore contract must also have a detailed and accurate description of the services expected from the provider. This would include techniques, tools used, and timely and detailed progress updates.
The outsourcing client must in turn provide and maintain his own production system and make all up to date developed software modules and documentation related to the project available to the provider.
Also included in the offshore contract must be skill requirements, holiday schedules, the ability of the vendor’s employees to speak English, and details of any third party contracts.