One of the grounds on which legal outsourcing is most vociferously criticized is its ethics. Much has been said for and against it but the fact remains that LPO is now a reality and a fast growing one at that.
Among all the discussions and arguments for and against it, the New York City Bar Association confirmed that there was nothing unethical in outsourcing legal works to overseas lawyers, paralegal, or others as long as it is properly supervised.

But what do the clients think or feel about it? Of course, many will have their doubts initially but if they have enough confidence in their attorneys who will be doing the outsourcing and the supervision they may eventually come around to it.
It is not really necessary to get the client’s consent for every little thing that is outsourced such as transcription of voice files from dictation, trials and hearings, depositions, file management; and data entries, but it is necessary to keep the client informed regularly in situations where sensitive information may have to be shared with non lawyers or in a situation where a client normally experts only personnel from within the law firm to handle the matter. If the situation arises where strategic decisions are to be made the client’s consent must be obtained.
A client’s misgivings can be allayed if the outsourcing attorney can prove that he/she has meticulously researched the provider’s background, will scrupulously supervise all processes and will be in constant communication with the provider and with them throughout the project.