Indian colleges and universities produce about four million non-technical graduates and 400,000 engineering graduates each year. In spite of this vast talent pool the NASSCOM-McKinsey Report 2005, revealed that only about 25 percent of technical graduates and 10-15 percent of general college graduates from India were suitable for employment in the offshore IT and BPO industries.
And with the Indian ITES-BPO industry growing at breakneck speed it was found necessary to look ahead and develop workforce initiatives at the earliest.
With this in mind, Hewitt Associates and NASSCOM (National Association of Software and Service Companies), the apex body of Indian IT & service companies, along with the ITES-BPO industry, created an ‘Assessment and Certification Program’ called NASSCOM Assessment of Competence (NAC).
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