In the last two years Indian legal services outsourcing has changed outstandingly. Newer services are added by the day. New vendors constantly appear while the existing vendors have spread their wings further.
With the legal services offshoring industry in India now valued at US$146 million and, growing at the tremendous pace of 50%, it is expected to reach $640 million by the end of 2010. At latest count there were over 7,500 employees in the legal offshoring business. Whereas other segments in the KPO space are estimated to be growing at 30% to 35% per annum, legal services have been projected as growing at over 40% per annum.
Companies of all sizes are entering the legal process outsourcing (LPO) space, and the earlier entrants are using every trick in the book to maintain their positions there.
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The Legal Services Bill was given Royal Assent in Britain on 30 October, 2007 and the many special considerations made by ministers in the closing phase of the Bill have been greatly appreciated. It is believed that these will greatly strengthen the legislation.
So what are some of the modifications made and what impact will they have on legal process outsourcing?
It has now been made very clear that the main responsibility for regulation rests with the approved regulators. The Legal Services Board will only get involved when the actions of the regulators are questionable.
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On December 1, 2006, several amendments to the Federal Rules of Civil Procedure regarding any corporation’s duty to preserve and produce electronically stored information (ESI) in the face of litigation — or pending litigation — took effect.
Initially there was some confusion in legal enterprises as to what the amendments actually meant and how it affected them. The main question on their minds was whether it meant making drastic alterations to the way electronic data was preserved, retrieved and produced. Until then they had depended mainly on litigation support departments to handle that.
By now they have their answers and are getting used to it, although they are finding it complicated, open to a lot of questions and expensive.
In the legal line of work one constantly has to cultivate the best and most convenient procedures for collecting data and reviewing it. This involves a lot of extra work and many more resources.
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India’s third-largest software maker, Wipro, has announced the opening of an outsourcing center in the Philippines on Thursday. It explains it has been obliged to do this as a result of soaring expenses as well as a shortfall in domestic talent shortage.
From its headquarters in Bangalore, the company has announced the setting up of a 45,000-square-foot (4,180.6-square-metre) facility in Cebu city. It is expected to accommodate 900 employees,
Besides providing customer service the institution will also support Wipro’s global technical and financial accounting.
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